Refund policy
Welcome to KS DURLABHJI . We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.ksdurlabhji.com or purchase our jewelry and related products.
By using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Company Name (if applicable)
- GST Number (if applicable)
- Payment Information (processed securely through third-party payment gateways)
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Deliver products
Provide customer support
Process refunds and exchanges
Send order confirmations and shipping updates
Respond to your inquiries
Improve our products and services
Personalize your shopping experience
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional emails, newsletters, and offers (only where permitted)
3. Payment Security
Payments made on our Website are processed through secure third-party payment gateways. We do not store your complete debit card, credit card, or banking information on our servers.
4. Cookies
Our Website uses cookies and similar technologies to:
Remember your preferences
Improve website functionality
Analyze website traffic
Measure marketing effectiveness
You may disable cookies through your browser settings; however, certain features of the Website may not function properly.
5. Sharing of Information
We do not sell or rent your personal information.
We may share your information with:
Payment service providers
Shipping and logistics partners
IT and website service providers
Marketing service providers
Government authorities when required by law
All third-party service providers are expected to protect your information appropriately.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.
7. Data Retention
We retain your information only as long as necessary to:
Complete your orders
Maintain business records
Meet legal, tax, and accounting obligations
Resolve disputes
Enforce our agreements
8. Your Rights
Depending on applicable law, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent where applicable
Object to certain processing activities
Request a copy of your personal data
To exercise these rights, please contact us using the details below.
9. Marketing Communications
If you subscribe to our newsletters or promotional communications, you may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Continued use of the Website after such updates constitutes your acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
KS DURLABHJI
Address: D-31 Emerald House, Subhash Marg, C Scheme, Jaipur
Email: Info@ksdurlabhji.com
Phone: 9929779217
Website: www.ksdurlabhji.com